Access pass first
An eligible hot-desk access pass is used without deducting TLB Credit.
TLB CREDIT
Redeem TLB Credit
See the Credit requirement before confirming an eligible purchase.
When a product accepts TLB Credit, the booking or checkout displays the required amount, any available allowance and the remaining cash option before you confirm.
WhereEligible TLB checkout
PriorityPass or allowance first
PaymentCredit, cash or eligible combination
ConfirmationBalance updates after purchase
WHAT IT MEANS
Use the right wallet value for the purchase.
The checkout separates included usage from spendable Credit and direct payment.
Allowance first
An eligible private-office, meeting-room, PA or stay allowance is applied before extra usage is priced.
Credit for eligible extras
Use available TLB Credit when the product and charge are marked as eligible.
Cash alternative
Pay the displayed cash amount when Credit is unavailable, insufficient or not preferred.
HOW IT WORKS
From account to confirmed value.
Choose a product
Select the location, date, service or other required option.
Review wallet eligibility
See whether a pass, allowance or TLB Credit can be applied.
Choose the payment mix
Confirm the eligible wallet value and any remaining cash amount.
Complete the purchase
Receive confirmation and check the updated Credit or allowance balance.
IMPORTANT CONDITIONS
Know the rules before using it.
Eligibility is product-specific
Some statutory, external, deposit or partner charges may require cash.
Insufficient Credit
The checkout shows whether the remaining amount can be paid in cash or requires a Credit top-up.
Cancellation follows the product policy
Any return of Credit depends on the booking, cancellation and refund terms for the purchased product.
Credit cannot replace ownership rights
TLB Credit does not create a villa share, Global Pro status or another ownership entitlement.
RELATED MEMBERSHIP GUIDES
Continue with the relevant guide.
FREQUENTLY ASKED QUESTIONS
Questions about Redeem TLB Credit
Can I combine Credit and cash?
Where supported, the checkout will show the available combination before confirmation.
Why was my allowance used before Credit?
Eligible included usage is applied first so spendable Credit is preserved for extra purchases.
What happens after cancellation?
Any returned Credit follows the cancellation and refund terms of the purchased product.
Where can I see eligible products?
Product and checkout pages identify whether TLB Credit can be used for the selected item or charge.
NEXT STEP
See the Credit requirement before confirming an eligible purchase.
When a product accepts TLB Credit, the booking or checkout displays the required amount, any available allowance and the remaining cash option before you confirm.