Eligible spending
Selected product or service campaigns may provide a stated reward after the qualifying purchase.
MEMBER REWARDS
TLB Rewards
Receive published benefits for eligible activity and successful referrals.
TLB Rewards can recognise selected spending, completed referral milestones and time-limited member campaigns with clearly stated Credit or other benefits.
Eligible activityPublished offers only
ReferralPersonal link or QR code
RewardShown before participation
TrackingMember account
WHAT IT MEANS
Three ways a reward may be earned.
The offer must identify the eligible person, action, milestone and benefit before participation.
Successful referrals
Share a personal link or QR code and receive the stated benefit after the referred customer completes the required milestone.
Member campaigns
Rebrand, launch or participation campaigns may provide a specific benefit during a published period.
Reward history
See the source, status, amount and expiry of confirmed rewards in the member account.
HOW IT WORKS
From account to confirmed value.
Open the reward offer
Check eligibility, campaign period, qualifying action, milestone and benefit.
Complete or share
Make the eligible purchase or share the personal referral link or QR code.
Track the milestone
See whether the activity is pending, confirmed, cancelled or ineligible.
Receive the benefit
The stated Credit or other reward is added after all published conditions are met.
IMPORTANT CONDITIONS
Know the rules before using it.
One published offer governs each reward
Reward amounts, eligible products and campaign periods can differ.
Self-referrals and duplicates are excluded
Invalid, duplicate, refunded or cancelled activity does not qualify.
Referral consent matters
The referred person should choose to use the link or provide their details directly.
Expiry remains visible
Any expiry or use restriction is shown with the confirmed reward.
RELATED MEMBERSHIP GUIDES
Continue with the relevant guide.
FREQUENTLY ASKED QUESTIONS
Questions about TLB Rewards
Does every member activity earn a reward?
No. Only activity included in a published TLB Rewards offer is eligible.
When is a referral successful?
When the referred customer completes the milestone stated in the relevant referral terms.
How do I share a referral?
Existing members can use the personal link or QR code available in the member account.
Where can I see my rewards?
The member account displays pending and confirmed activity, awarded benefits and expiry information.
NEXT STEP
Receive published benefits for eligible activity and successful referrals.
TLB Rewards can recognise selected spending, completed referral milestones and time-limited member campaigns with clearly stated Credit or other benefits.