Eligible address
Use the selected address for the purposes expressly permitted by the plan and location.
LINESUPPORT
Virtual Office
Build a credible local presence without maintaining a permanent office.
MONTHLY SERVICE · BUY ONLINE
Choose address-only, active mail handling or a connected presence plan.
BEST FORRemote teams, overseas companies, independent professionals and flexible businesses that need a local presence plus practical handling support.
Buy Online→WHAT IS INCLUDED
See what the selected Virtual Office plan provides.
The location and plan confirm address rights, mail procedures, handling options and any calls or workspace benefits.
Mail receiving
Receive and log eligible mail under the location’s stated procedures.
Mail notification
Get an agreed notification when eligible items are received.
Handling options
Choose collection, scanning or forwarding only where the selected plan provides it.
Optional call support
Add an eligible call-answering route, script and message process.
Workspace connection
Book nearby desks, offices and meeting rooms or apply a stated package allowance.
WHO IT FITS
A broader business-presence plan for companies operating flexibly.
Remote-first company
Maintain a professional local presence while the team works across different locations.
Market-entry business
Create an address and communication layer before taking a permanent office.
Independent professional
Receive business mail and book a client-ready room only when needed.
HOW IT WORKS
Choose the location and plan, then complete company onboarding.
Eligible locations can continue through online purchase; another business area requires a current availability check.
Choose the location
Select the market and business area that best supports the company’s presence.
Compare inclusions
Confirm address use, mail handling, calls and any workspace benefit.
Complete onboarding
Provide the required company, user and due-diligence information.
Activate and manage
Receive notifications and book eligible add-ons through the account.
BEFORE YOU START
Prepare the company and authorised-user information.
Activation depends on the intended address use, acceptable documents and the selected location’s handling rules.
Information you provide
- 01Company, user and authorised-contact information
- 02Identity, address and business-activity evidence
- 03Mail, forwarding and call-handling instructions
- 04Timely updates when company or authorised-user details change
Confirm before you begin
- 01Address rights and handling features vary by plan and location
- 02Postage, couriers, storage and exceptional handling may be separate
- 03Telephone usage and call volumes follow the selected add-on terms
- 04Workspace is not included unless an allowance is explicitly stated
PRICE & TERM
Compare the recurring plan and usage-based extras.
Location, forwarding, scanning, call usage and workspace benefits can change the monthly cost. The location determines the address, area context and available facilities. The plan determines what mail, call and workspace support is included.
Location
Market, building and business area affect the base recurring fee.
Mail handling
Scanning, forwarding, storage and volume change the operating cost.
Call support
Number type, language, call volume and transfer rules are priced separately or by tier.
Workspace benefit
Any included room, desk or Credit allowance must show an exact quantity and expiry rule.
OPTIONAL CONNECTED PACKAGES
Choose address-only, active mail handling or a connected presence plan.
Compare the included address use, notifications, forwarding, call support and workspace benefits before purchasing.
RELATED SERVICES
Connect the presence to calls, meetings and company setup.
Call Answering, Meeting Rooms and Business Registration remain separate unless the selected plan expressly includes them.
TLB MEMBERSHIP
Book individual service, or use membership for recurring access.
Existing members can use eligible TLB Credit, allowances or member pricing when these benefits are shown for the selected service. Every additional service remains optional and clearly priced.
FREQUENTLY ASKED QUESTIONS
Questions about Virtual Office
What does a Virtual Office include?+
The selected tier lists the permitted address use, mail receiving and any notification, scanning, forwarding, call or workspace benefits. Features are not assumed across every location.
How is it different from Business Address?+
Business Address is the narrower address-and-mail route. Virtual Office is designed for customers needing broader handling or connected communication and workspace options.
Can I meet clients at the address?+
Where the location has eligible meeting space, it can be booked separately or used through a stated allowance. An address plan alone does not guarantee room access.
Are scanning and forwarding included?+
Only when stated in the selected plan. Handling limits and postage or courier charges are shown separately.
Can I upgrade later?+
Yes, subject to location eligibility and the available plans. You will see the price difference before activating an upgrade.