LINESUPPORT

HR Services

Create practical people processes before growth turns them into urgent problems.

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PROJECT OR RECURRING · QUOTE

Choose the HR foundation or recurring support the team needs.

BEST FOR

Startups hiring their first employees, SMEs formalising inconsistent processes and regional teams needing clearer onboarding and people administration.

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WHAT IS INCLUDED

Define the HR documents, workflows and recurring tasks included.

The selected service shows the policies, templates, employee processes, records and specialist support included.

HR health check

Review the current headcount, documents, processes and immediate people priorities.

Policy and template pathway

Prepare or coordinate the agreed standard HR documents and workflows.

Onboarding process

Define the information, approvals and tasks required when an employee joins.

Employee records

Organise the selected records and ownership responsibilities for the service scope.

Recurring HR administration

Coordinate agreed leave, document, review or lifecycle tasks on schedule.

Specialist escalation

Route complex employment, dispute or regulated questions to an appropriate adviser.

WHO IT FITS

Practical people processes for a business hiring or growing a team.

01

First employees

Create a repeatable foundation for offers, onboarding, records and initial policies.

02

Growing SME

Replace inconsistent manager-led administration with visible recurring workflows.

03

Regional team

Map local responsibilities and specialist needs without assuming one policy fits every market.

HOW IT WORKS

Map the workforce, prioritise the gaps and implement the process.

The service begins with the current headcount, locations, worker types and immediate people priorities.

01

Map the workforce

Confirm headcount, locations, worker types, current documents and immediate risks.

02

Set the priority scope

Choose the specific policies, templates and workflows required now.

03

Implement the process

Prepare documents, assign responsibilities and communicate the operating steps.

04

Run and review

Manage the agreed recurring tasks and escalate specialist matters when required.

BEFORE YOU START

Provide accurate workforce information and timely approvals.

Specialist employment advice, disputes and non-standard matters remain outside routine HR administration unless separately agreed.

01

Information you provide

  1. 01Employee locations, roles and current records
  2. 02Existing contracts, policies and payroll arrangements
  3. 03Management decisions and timely approvals
  4. 04Notification of hires, changes, leave and exits by the stated cut-off
02

Confirm before you begin

  1. 01Legal advice and dispute representation are separately scoped
  2. 02The employer retains management and employment decisions
  3. 03Local requirements are confirmed for each employee jurisdiction
  4. 04Recruitment and payroll are separate unless expressly included

PRICE & TERM

Price HR support around headcount, markets and process depth.

Workforce size, document gaps, jurisdictions and recurring administration determine the final scope. Hong Kong and Malaysia pathways are confirmed according to employee location, provider capability and the requested work. Complex employment matters are routed separately.

Headcount

Employees, worker types and locations affect recurring administration.

Document condition

Missing, inconsistent or outdated policies and records require additional project work.

Jurisdictions

Local employment requirements and provider responsibility differ by market.

Support intensity

Frequency of changes, manager questions and employee lifecycle events affect the service level.

OPTIONAL CONNECTED PACKAGES

Choose the HR foundation or recurring support the team needs.

Start with priority documents and onboarding, then add recurring employee administration as headcount grows.

START

Employer Starter

Core foundations for a business preparing to hire or formalise its first processes. From X.

MONTHLY

HR Essentials

Recurring HR administration for a defined headcount and workflow. From X / month.

CONNECTED

People Operations

HR administration coordinated with a separately scoped Payroll Services proposal. From X / month.

TLB MEMBERSHIP

Book individual service, or use membership for recurring access.

Existing members can use eligible TLB Credit, allowances or member pricing when these benefits are shown for the selected service. Every additional service remains optional and clearly priced.

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FREQUENTLY ASKED QUESTIONS

Questions about HR Services

Does HR Services include legal advice?+

No general legal advice is assumed. Complex or regulated employment matters are referred to an appropriate specialist under a separate scope.

Can you create employment documents?+

Standard templates and coordination can be included where appropriate. Final scope, jurisdiction and professional responsibility are confirmed before work begins.

Can TLB manage ongoing HR administration?+

Yes, through a defined recurring plan covering stated headcount, workflows, support hours and response rules.

Does it include recruitment?+

Recruitment is not automatically included. A specific referral or project can be arranged when suitable specialist capacity is available.

Can HR and Payroll be combined?+

Yes. The responsibilities, cut-offs and data handoff must still remain clear because the services perform different functions.